STORE POLICY

CUSTOMER CARE

The Diamond Collection is committed to providing quality customer service and regards every individual who contacts and shops with them to be a valued customer. We endeavour to respond to all enquiries as soon as possible, providing quality service that meets reasonable expectations. 

PRIVACY & SAFETY

The Diamond Collection website makes a record of your visit and logs the following information for statistical purposes:
 

  •  The user’s server address

  • The user’s top level domain name (eg .com, .gov, .au etc)  

  • The date and time of the visit to the site  

  • The pages visited and documents downloaded  

  • The type of browser used  


We will only record your email address if you make a purchase, send us a message or subscribe to our mailing list.

Registered user's details will only be used for the purpose in which you have provided it. We will not use your email address for any other purpose and we will not disclose or make available without your consent. No data collected from the site will be disclosed to a third party except where you have given permission or it is legally required.

If you have any queries in regards to our privacy policy please do not hesitate to contact us.

WHOLESALE INQUIRIES

The Diamond Collection welcomes wholesale enquiries, offering a wide range of beautiful, unique and socially-positive products that suit all business needs. If you are a business interested in wholesale Diamond Collection products, please contact us at info@destinyhaven.org.au or alternatively use the CONTACT section at the bottom of this page. We look forward to getting to know more about you and your business. 

CREDIT POLICY

RETAIL CUSTOMERS: No credit terms extended. Customers will pay by cash or credit card at time of purchase.

ON-LINE CUSTOMERS: To pay online at time of placing order. Payments will be made via PayPal or credit card.

CORPORATE CUSTOMERS: Agree to payment within 7 days of receipt of product or, alternatively, to specific terms outlined in purchase agreement. Corporate customers requiring specifically branded products may be asked to pay a percentage of the order in advance to cover preparations and set-up costs.

CONTACT

TEL: 02 49965558 / INFO@THEDIAMONDCOLLECTION.COM.AU
3931 CLARENCE TOWN ROAD, BROOKFIELD, NSW, AUSTRALIA
OPENING HOURS: Monday-Saturday 9:00AM-6:00PM

If you have any questions please don't hesitate to get in contact.

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